PRIVACY & COOKIE POLICY

INFORMATION PURSUANT TO ART. 7 OF D.LGS 70/2003 AND EUROPEAN REGULATION 679/16 (GDPR)

Pursuant to art. 7 of Legislative Decree 70/03 "Implementation of Directive 2000/31 / EC relating to certain legal aspects of information society services in the internal market, with particular reference to electronic commerce", the following information is provided:

service provider name: RE49 SRL hereinafter the OWNER Registered office: Via Molini, 18 - 33050 Gonars contacts: +39 0432 993005 VAT number: IT 03029370305 Rea: 3359715 Data Protection Officer, if appointed: request information from +39 0432 993005

INFORMATION ON PERSONAL DATA PROCESSING - ART. 13 Legislative Decree 196/03

The personal data collected on this site and any other information associated with you, directly or indirectly, are processed and used in accordance with the principles established by Regulation 679/16.

Pursuant to and for the purposes of the aforementioned Regulation, the CONTROLLER informs you that any data acquired through the website will be processed using mainly IT tools and procedures, for the following purposes:

answer the questions you have formulated; keep a database of the most frequent questions, proposals, communications; subscribe to our newsletter; technical management of navigation (see also the "Cookies treatment" section).

The provision of Registration Data is mandatory and failure to provide, even partial, the data expressly indicated as necessary for the pursuit of the purposes will make it impossible for RE49 SRL to answer your questions. The legal basis for carrying out the processing is given by art. 6 paragraph 1 letter. B of Reg. 679/16, or the processing is necessary for the execution of a contract of which the interested party is a party or for the execution of pre-contractual measures adopted at the request of the same. The data you provide may only be known by the employees of RE49 SRL specifically authorized to process such data as data processors, and in any case for the sole purpose of perfecting the activities you requested. The appointees are bound to secrecy and confidentiality also on the basis of specific internal regulations. In any case, the data will never be disclosed to third parties. The data you provide will be kept for the time required by laws and regulations.

The Data Controller is RE49 SRL - Via Molini, 18 - 33050 Gonars in the person of its legal representative, to whom you can contact to assert the rights provided for in articles 15, 16, 17, 18, 20, 21, 77 of the Reg . 679/16. The rights can also be asserted against the Data Protection Officer if the Data Controller has appointed one. The exercise of the aforementioned rights is subject to the limits, rules and procedures set out in the aforementioned Regulation and which you must know and implement. Furthermore, in accordance with the provisions of article 12 paragraph 3, the Data Controller will provide the interested party with information relating to the action taken without undue delay and, in any case, at the latest within one month of receipt of the request. This deadline may be extended by two months, if necessary, taking into account the complexity and number of requests. The Data Controller informs the Data Subject of this extension, and of the reasons for the delay, within one month of receiving the request.

INFORMATION ON THE USE OF COOKIES

For a better functioning and to guarantee services provided by third parties, our website uses technical cookies.

Technical cookies are those used for the sole purpose of "carrying out the transmission of a communication over an electronic communications network, or to the extent strictly necessary for the provider of an information society service explicitly requested by the subscriber or user to provide this service "(see art. 122, paragraph 1, of the Code). They are not used for other purposes, and are installed with normal navigation on our pages. They can be divided into navigation or session cookies, which guarantee the normal navigation and use of the website (allowing you to make a purchase or authenticate to access restricted areas); functionality cookies, which allow the user to browse according to a series of selected criteria (for example, the language, the products selected for purchase, etc.) in order to improve the service provided. For the installation of these cookies, the prior consent of the users is not required, while the obligation to provide this information pursuant to art. 13 of the Code.

While browsing a site, the user can also receive cookies from different sites or web servers on his terminal (so-called "third party" cookies); this happens because on the website visited there may be elements such as, for example, images, maps, sounds, specific links to web pages of other domains that reside on servers other than the one on which the requested page is located. RE49 SRL uses third-party cookies, in particular cookies issued by Google Analytics services (used by Google to collect and then provide information, in aggregate form, on the number of users and how they visit the site). The information generated by the cookie on the use of the website is communicated to Google Inc. (for information on use and possible disabling, see http://www.google.com/analytics/learn/privacy.html )

The website may also use third-party cookies from Facebook, Twitter and Youtube that are not present on the website's servers, therefore they are not sent by this to the user's terminal. These cookies are activated if the user clicks on the FB, TW or YT icon, or enters the respective social sites, or uses related services in the API. For any information and to disable their saving on the user's terminal, please refer to www.facebook.com/help/cookies twitter.com/privacy support.google.com/youtube

Due to the particular invasiveness that such devices may have in the private sphere of users, we have asked you for your prior consent to use them, with a special form on the home page of our site.

NON-CONFORMING OR DEFECTIVE PRODUCTS

For RE49 SRL, quality is of fundamental importance. For any report on defects or non-conformities of the Products please contact our Customer Care, we will be happy to help you.
Remember that the products supplied by RE49 SRL are made with materials not born to be shoes, therefore wrinkles or particular effects, are considered original parts for the RE49 Italian Sustainable Shoes project and will not be considered a source of defect but of value of the product.
RE49 SRL is responsible for the non-conformity and defects of the Products you purchase on the Site in accordance with the law.
If you believe that the Product you have purchased is damaged or defective or non-compliant, you can return it by activating the return procedure by completing the form you find in the account> orders section.
Returned Products are inspected.
If the inspection confirms the defect or non-conformity, all costs incurred by you including the cost of the Product and shipping will be refunded.


We do not refund Products:

- Damaged by misuse or neglect (exposure to chemicals, caustics, open flame, high heat, sharp objects, etc.).

- Damaged due to improper use or activities other than those for which they are intended (eg use of footwear to practice sports or as work shoes, etc.).

- Not purchased on the Site.

- For which the warranty period has expired.

Note: the life expectancy of RE49 Products depends on the individual use of the Product, the conditions of use, and the habits of the owner. Products damaged due to normal wear are not replaced.
Our customer service is available for any need. We invite all our Customers not to hesitate to contact us if they have any questions or comments.

PRIVACY CONTACTS

* INFORMATION ART. 13 REG. 679/16 (GDPR) "GENERAL DATA PROTECTION REGULATION"

The data entered in this form and any other information sent will be processed exclusively to provide you with answers and clarifications, also by contacting you directly by mail or telephone. All data are required. These data will be stored for statistical or backup purposes. The data will not be disclosed to third parties or disseminated. The Data Controller RE49 SRL based in Via Molini, 18 - 33050 Gonars, PI IT 03029370305, in the person of the legal representative, to whom you can contact to assert your rights as provided for in articles 15, 16, 17, 18, 20, 21, 78 of Reg. 679/16.

PRIVACY NEWSLETTER

* INFORMATION ART. 13 REG. 679/16 (GDPR) "GENERAL DATA PROTECTION REGULATION"

Pursuant to art. 13 of Reg. 679/16 we inform you that the provision of your email address, provided when subscribing to the newsletter is optional, but any refusal will make it impossible to use the newsletter service. The personal data you provide are collected and managed with the aid of electronic or automated tools, for the following purposes: 1) subscribe to the newsletter informing about company activities, news, products and offers. Without your consent, your data will not be disclosed to third parties or disseminated. Your data may be known only by persons specifically appointed to process it or by technical partners who allow the service to be provided through the Website. By selecting the "I agree soon" box, you will acknowledge that you have read the information on data processing, by giving consent to receive information emails for the purposes set out in point 1. The Data Controller is RE49 SRL, with registered office in Via Molini, 18 - 33050 Gonars, VAT number IT 03029370305, Rea: 3359715 Tel. +39 0432 993005 , in the person of the legal representative to whom you can contact to assert your rights as provided for by articles 15, 16, 17, 18, 20, 21, 78 of Reg. 679/16.

PRIVACY REGISTRATION

* INFORMATION ART. 13 REG. 679/16 (GDPR) "GENERAL DATA PROTECTION REGULATION".

Pursuant to art. 13 of Reg. 679/16 we inform you that the provision of your email address, provided when subscribing to the newsletter is optional, but any refusal will make it impossible to use the newsletter service. The personal data you provide are collected and managed with the aid of electronic or automated tools, for the following purposes: 1) subscribe to the newsletter informing about company activities, news, products and offers. Without your consent, your data will not be disclosed to third parties or disseminated. Your data may be known only by persons specifically appointed to process it or by technical partners who allow the service to be provided through the Website. By selecting the "I agree soon" box, you will acknowledge that you have read the information on data processing, by giving consent to receive information emails for the purposes set out in point 1. The Data Controller is RE49 SRL, with registered office in Via Molini, 18 - 33050 Gonars, VAT number IT 03029370305, Rea: 3359715 Tel. +39 0432 993005 , in the person of the legal representative to whom you can contact to assert your rights as provided for by articles 15, 16, 17, 18, 20, 21, 78 of Reg. 679/16.